Privacy Policy

Your privacy matters deeply to us. This policy explains how ConnectMindNet protects and handles your personal information with the utmost care.

Last Updated: January 15, 2025

Information We Collect

We collect information that helps us provide better financial analysis services to businesses in Taiwan and internationally. Here's what we gather and why it's important for your experience.

Contact Information Service delivery and communication
Business Details Customized financial analysis
Financial Data Accurate business assessments
Usage Analytics Platform improvement

Personal data includes your name, email address, phone number, and business information you provide when requesting our services. We also collect technical information like IP addresses and browser details to improve our platform's performance.

How We Use Your Information

Every piece of information serves a specific purpose in delivering exceptional financial analysis services. We never use your data for purposes beyond what's necessary for our business relationship.

  • Providing comprehensive financial analysis and business decision support
  • Communicating about your projects and delivering reports
  • Improving our analysis methods and service quality
  • Complying with legal requirements and industry regulations
  • Sending important updates about our services when relevant

We never sell your personal information to third parties or use it for unsolicited marketing. Your business data stays confidential and is used solely to serve your needs.

Data Protection and Security

Protecting your sensitive business information is our top priority. We implement multiple layers of security measures that meet international standards for financial data handling.

Security Measures

Our security framework includes encrypted data transmission, secure server infrastructure, regular security audits, and restricted access protocols. Only authorized team members can access your information, and they're bound by strict confidentiality agreements.

We use industry-standard SSL encryption for all data transfers and store information on servers protected by advanced firewall systems. Regular backups ensure your data remains safe and accessible when needed.

Data Retention

We keep your information only as long as necessary to provide services and meet legal obligations. Business analysis data is typically retained for seven years to comply with Taiwan financial regulations, while basic contact information may be kept longer to maintain our business relationship.

Your Privacy Rights

You have significant control over your personal information. These rights ensure transparency and give you authority over how we handle your data.

  • Access your personal information and understand how we use it
  • Request corrections to inaccurate or outdated information
  • Delete your personal data when our business relationship ends
  • Restrict processing for specific purposes if legally applicable
  • Receive copies of your data in a portable format
  • Object to certain types of data processing

To exercise these rights, contact us using the information below. We'll respond within 30 days and work with you to address your request appropriately. Some requests may require identity verification to protect your information.

Information Sharing and Disclosure

We share information only when absolutely necessary for service delivery or legal compliance. Your trust is paramount, so we're transparent about when and why sharing occurs.

Service Providers

Some trusted partners help us deliver services, like cloud hosting providers and payment processors. These partners can only access information needed for their specific role and must protect your data according to our standards.

Legal Requirements

We may disclose information when required by Taiwan law, court orders, or government regulations. This includes compliance with tax authorities, financial regulatory bodies, and law enforcement when legally mandated.

We never share your business data for marketing purposes or with competitors. Your confidential financial information remains protected at all times.

International Data Transfers

As a Taiwan-based company serving international clients, we sometimes transfer data across borders to provide comprehensive financial analysis services. All transfers comply with international data protection standards.

When transferring data outside Taiwan, we ensure recipient countries have adequate protection laws or implement additional safeguards through contractual agreements. Our cloud infrastructure partners maintain certifications for international data handling.

You can request information about specific data transfers related to your account. We'll explain where your data goes and what protections are in place during the transfer process.

Cookies and Website Analytics

Our website uses cookies and similar technologies to improve your browsing experience and understand how you interact with our content. This helps us make the site more useful and relevant.

  • Essential cookies for website functionality and security
  • Analytics cookies to understand site usage patterns
  • Preference cookies to remember your settings
  • Performance cookies to optimize loading speeds

You can control cookie settings through your browser preferences. Disabling certain cookies might affect website functionality, but you'll still be able to access most content and request our services.

Updates to This Policy

We periodically update this privacy policy to reflect changes in our practices, services, or legal requirements. Significant changes will be communicated directly to active clients.

We'll post the updated policy on our website with a new effective date. For major changes affecting how we handle your information, we'll provide at least 30 days notice before implementation.

Continued use of our services after policy updates indicates acceptance of the new terms. If you disagree with changes, contact us to discuss your options or exercise your data rights.

Contact Us About Privacy

ConnectMindNet Privacy Team
No. 157號, Zhongshan Rd, Taoyuan District
Taoyuan City, Taiwan 330

Phone: +886225558233
Email: [email protected]

For privacy-related questions or to exercise your data rights, email us directly. We respond to privacy inquiries within 48 hours and work diligently to address your concerns.